Thought of the Week

Power is of two kinds. One is obtained by the fear of punishment and the other by acts of love. Power based on love is a thousand times more effective and permanent then the one derived from fear of punishment. — Mahatma Gandhi

Citizen Charter

Citizen’s/Client’s charter is a document which represents a systematic effort to focus on the commitment of the Cantt. Board, Dagshai towards its citizens in respect of standard of services, information, choice and consultation grievance redress etc. This also include expectations of the organization from the citizen’s for fulfilling the commitment of the Cantt. Board, Dagshai.

A charter comprises of the following components :-

  1. Vision and mission statement
  2. Detail of business transacted by the Cantt. Board, Dagshai
  3. Detail of clients/citizens
  4. Statement of services provided by the Cantt. Board, Dagshai.
  5. Detail of grievance redress mechanism and how to access the same
  6. Expectations from the citizens/clients.    
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SAMADHAN is a platform primarily for citizens to directly demand and track their service entitlements under national and state government schemes. FOR SAMADHAN AT CANTT BOARD DAGSHAI CALL: 01792-266152
or Email at